Welcome to the Emergys Agreements site!

Here you can find various agreement documents for cloud, software and service offerings from Emergys. When referenced in specific order forms, these agreement documents form the basis of your contractual relationship with Emergys.

Please select your relationship with Emergys from the options below to view the document types that apply to you.

Emergys Managed Infrastructure and Services contract consists of the following building blocks:

ORDER FORM:
The Order Form is your ordering document to subscribe to Emergys Managed Infrastructure and Services. It states the commercial terms and lays out the structure of the Agreement.
A sample Order Form is provided here for your reference only.
Actual Order Form(s) will be provided to you by your Emergys Representative based on your order.
Download Sample Order Form

GENERAL TERMS & CONDITIONS:
The General Terms and Conditions document (GTC) describes essential legal terms that apply to the Infrastructure and Managed Services.
Download General Terms and Conditions

SUPPORT POLICY:
The Support Policy is a part of the Emergys Managed Infrastructure and Services Agreement between Emergys and the Client. It describes the Support Scope, Support Mechanism and SLAs provided by Emergys for the Managed Infrastructure and Services.
Download Support Policy

ACCEPTABLE USAGE POLICY:
The Acceptable Usage Policy is a part of the Emergys Managed Infrastructure and Services Agreement between Emergys and the Client. It enumerates the acceptable use of the services provided by Emergys and also specifies the consequences on failure to comply with the Policy.
Download Acceptable Usage Policy

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