Experience: 5-10 years
Location: Balewadi, Pune (MH), India
Employment Type: Permanent
Work Type: Work from Office
Professional Experience Desired:
- Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal (RFP).
- Identify gaps in business requirements, analyse functional requirements, map with technical deliverables, develop questionnaire to elicit clarity & quality in requirements.
- Produce techno-functional proposals – conceptual and detailed and have strong sense of business acumen.
- Assists customer, prospect and Sales Representative to build a compelling and competitive business case and ROI.
- Develop and authorize technical business solutions, product presentations and demonstrations.
- Support sales opportunities with technical analysis and requirement scoping.
- Prepare estimations – effort and cost estimations to augment sales proposals.
- Support at external and internal customer facing events – as a technical representative to support business calls – Build custom demonstrations and deliver Proof Of Concepts (POC).
- Provide first-line technical support for software evaluations – third party solutions or tools, systems integration solutions, and/or pilot projects.
- Actively participate in internal business/sales team meetings and provide consultative support.
- Build technical relationship with delivery teams, prospects or existing customers to support overall prospect/customer engagement.
- Assists with the qualification of the opportunities and/or identification of target accounts.
- Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation.
- Prepare estimations – effort and cost estimations to augment sales proposals.
- Support at external and internal customer facing events – as a technical representative to support business calls – Build custom demonstrations and deliver Proof Of Concepts (POC).
- Provide first-line technical support for software evaluations – third party solutions or tools, systems integration solutions, and/or pilot projects.
- Actively participate in internal business/sales team meetings and provide consultative support.
- Build technical relationship with delivery teams, prospects or existing customers to support overall prospect/customer engagement.
- Assists with the qualification of the opportunities and/or identification of target accounts.
- Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation.
Qualifications:
- Graduate in Science or Engineering with overall 5-10 years experience.
Understandings and Must-Haves:
- At least 3+ years of strong experience in providing pre-sales support in Salesforce CRM platform.
- Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Communities, Chatter, Salesforce1 and other Salesforce eco system.
- Minimum 3+ Years of development experience in any technology – understand and reproduce technical designs, architecture diagrams, solution landscapes, requirement mapping.
- Affinity to both technology and business with fluency in English communication (written/verbal) is essential.
- Strong ability to discuss and demonstrate business benefits and value to a customer of a technical solution.
- Must be able to translate technical and business requirements into cost-efficient solutions.
- Excellent presentation and demonstration skills.
- Good working knowledge of databases technologies – MS SQL Server, Oracle, My SQL etc.
- Good working knowledge of web & mobile technologies – HTML, XML, Salesforce1.
- Good understanding and knowledge of enterprise applications & technologies – ERP, CRM, ECM, EAI, Social Media, Document Management.
- Systems, Cloud Storage Systems, Web Commerce Systems, Portals, Knowledge Systems, Collaboration systems.
- Exposure and understanding of any of the systems – SAP, Siebel, PeopleSoft, Magento, Oracle ERP.
To apply for this position, please write to [email protected] / [email protected] or submit your details in the form.
