ABOUT RADIANT LOGISTICS
Radiant is a public company operating as a non-asset based third party logistics provider, and is one of the fastest growing logistics networks in America.
Radiant’s network extends to over 100 locations across North America, serving a diversified account base that includes manufacturers, distributors and retailers, with a network of independent carriers and international agents positioned strategically around the world.
CHALLENGES AND OPPORTUNITIES
- Radiant’s SAP application suffered with poor code quality, non-standard functionality and frequent system outages.
- Efforts for upgrading the system were poorly executed by two SAP partners prior to Emergys’ involvement, leading to a deep distrust of Business Partners.
SOLUTIONS AND SERVICES
- Emergys reviewed the code and completed a selective code re-design to improve system performance within a month.
- SAP best practices were introduced to improve business functions:
- Sales & Distribution / Business Intelligence / Financial Supply / SAP Process Integration middleware.
- Training and education was provided to Radiant personnel.
- Advanced features and functionalities were introduced to position Radiant for expansion.
- Implemented Transportation Management.
- All pre-existing code & process issues were remedied
- Stabilized system production environment.
- Enhancing business control and audit stance.
- Simplifying and improving User Experience.
- Their SAP Platform is geared for expansion through organic growth and acquisition.
- Renewed confidence in IT systems.
- Found a trusted Business “Partner” in Emergys!